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Privacy Policy
Wolf AC Heating & Cooling respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, contact forms, service requests, phone calls, emails, and text message communications.
Information We Collect
We may collect personal information such as your name, phone number, email address, service address, billing information, and details related to your HVAC service request. This information may be collected when you submit a form, request an estimate, schedule service, call us, text us, or communicate with us online.
How We Use Your Information
We use your information to schedule appointments, provide HVAC service, send estimates and invoices, communicate service updates, respond to customer questions, process payments, and provide customer support. We may also use your information to send appointment reminders, service notifications, promotional offers, and follow-up communications related to Wolf AC Heating & Cooling.
Text Messaging Privacy
By providing your phone number and agreeing to receive text messages, you consent to receive text message communications from Wolf AC Heating & Cooling regarding appointment reminders, service updates, estimates, invoices, promotions, and customer support. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. You may request more information by replying HELP.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories stated in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Information Sharing
Wolf AC Heating & Cooling does not sell your personal information. We may share information only when necessary to operate our business, such as with payment processors, scheduling systems, customer communication platforms, service providers, or as required by law. These parties are only provided the information needed to perform their services.
Data Protection
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmission or electronic storage is completely secure.
Your Choices
You may contact us to update your information, request removal from marketing communications, or ask questions about how your information is used. You may opt out of text messages at any time by replying STOP.
Contact Us
If you have questions about this Privacy Policy, please contact:
Wolf AC Heating & Cooling
Email: Service@thewolfac.com
Phone: 214-885-4322
Website: www.thewolfac.com
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